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How Solving a Common Problem Can Lead to Fame and Wealth

The late 19th century was a time of massivethe product, sales potential and the virtual
cultural, commercial and lifestyle change inabsence of competition, Gillette made an
the United States and Western Europe.inspired decision: he would sell the razors
Industrialization was in full swing.at a loss to encourage sales, use of the
Railroads were fully formed and providingportable implement and accelerate word of
speedier movement of people, goods andmouth about his amazing razor. Sales expanded
foodstuffs to consumers and businesses. Menexponentially almost immediately and the
such as Thomas Edison, John D. Rockefeller,Gillette Safety Razor became one of history's
Andrew Carnegie and J.P. Morgan weremost revered brand names. The term "loss
transforming commerce and innovation. Thisleader" or losing money on the first sale to
was a golden age of consumer productcement subsequent profits was born.Gillette
invention.The opportunity to innovate in thequickly realized that his real business was
areas of personal hygiene, comfort and safetynot selling the razors, but selling the
were being aggressively addressed for theblades. Almost immediately he began to give
first time in history. The evolvement of athe razors away. To this day, purchasing a
mass consumer marketplace was nascent. Thenew Gillette shaving system includes a free
confluence of this new mass market and a slewor deeply discounted razor, thus insuring
of new products to address perceived needsyears of consistent, highly profitable repeat
created a unique confluence ofpurchases of the blades. Product loyalty was
opportunities.The daily chore of a maninsured.The term "planned obsolescence"
shaving facial hair was just such anclassically fits products like Gillette
opportunity. Today, when viewing the picturesblades. In the 1890's people threw virtually
and images of this age; we are amused by thenothing away. Everything was used until the
highly stylized, gloriously cultivated facialuseful life of a product was thoroughly
hair seen on many male faces. Theexhausted. The concept of a product being
clean-shaven face is rarely seen. It wouldused and discarded in favor of a replacement
seem as if 1890's men were striving to growunit was novel. It also was key to the
works of individualized art on theirevolution of a dynamic consumer product
faces.The reason so many men cultivatedmarket place. We owe much to King Gillette
beards, moustaches and goatees was theand the business model he created. It serves
difficulty inherent, at the time, in theus well to this day.King Gillette was an
process of shaving. Water was not alwaysunlikely capitalist. Even after he had earned
readily available to soften facial hair andmillions from his inventions he
lather soap. Warm water was even rarer. Mosthypocritically preached a strange
men, of even limited means, used the barberanti-capitalist philosophy. However, he
to trim facial hair. When shaving ones ownpossessed all of the essential
beard a sharp, steel straight razor wascharacteristics so necessary to be a
essential. Straight razors needed to besuccessful entrepreneur. He had vision, drive
regularly sharpened using a strop, and theyand courage. Failure did not deter him. He
had to be very sharp. Many men cut andsought and found a need. He addressed that
infected themselves performing this simpleneed, driving down costs and prices to make
act of personal hygiene. Shaving whilehis razors and blades affordable to the
travelling on a moving train was down rightmasses. He provided a simple solution to a
dangerous. The need to address this task wasbasic human problem: shaving.King Gillette's
ready to be successfully commercialized.Intolesson for all striving entrepreneurs is
this gaping void stumbled a socialist utopianobvious. Innovation that addresses everyday
dreamer named King Gillette. Gillette wasproblems through simple product benefits will
considered an under achiever by his family.always be in demand. Look around your home,
His father was a successful innovator and hishobby or workplace. This is where you will
mother wrote a famous cookbook, "The Whitefind potentially lucrative and important
House Cook Book", which remained in print forcommercial opportunities.For assistance or
almost 100 years. King Gillette had receivedconsultation on commercializing your
several patents but failed in his efforts toopportunity or invention contact the author,
commercialize any of them. He earned hisGeoff Ficke, Duquesa Marketing, Inc. at or
sustenance from work as a travellingemail Geoff Ficke has been a serial
salesman. His failures embittered him and heentrepreneur for almost 50 years. As a small
became immersed in socialism and preached aboy, earning his spending money doing odd
type of anti-industrialism.This most unlikelyjobs in the neighborhood, he learned the
of capitalists, however, while working as avalue of selling himself, offering service
salesman for the Crown Cork and Seal Companyand value for money.After putting himself
was encouraged by his boss to continue tothrough the University of Kentucky (B.A.
attempt to invent new products. Specifically,Broadcast Journalism, 1969) and serving in
Gillette was encouraged to invent productsthe United States Marine Corp, Mr. Ficke
that required subsequent, regular replacementcommenced a career in the cosmetic industry.
purchases. His passion became the developmentAfter rising to National Sales Manager for
of a shaving system that was safe, portable,Vidal Sassoon Hair Care at age 28, he then
efficient, cost effective and required thelaunched a number of ventures, including
buyer to replace the implement on a regularRubigo Cosmetics, Parfums Pierre Wulff Paris,
basis.King Gillette took his concept for aLe Bain Couture and Fashion Fragrance.Geoff
shaving device, which required an amalgam ofFicke and his consulting firm, Duquesa
metals and metallurgical technology, to theMarketing, Inc. ( has assisted businesses
Massachusetts Institute of Technology.large and small, domestic and international,
Working with engineers at this honored schoolentrepreneurs, inventors and students in new
enabled Gillette to perfect the elements ofproduct development, capital formation,
the safety razor. His patents indicate anlicensing, marketing, sales and business
appliance of elegant simplicity.Gilletteplans and successful implementation of his
formed the American Safety Razor Company tocustomized strategies. He is a Senior Fellow
market his invention. Initially, owing toat the Page Center for Entrepreneurial
limited capital and a high cost ofStudies, Business School, Miami University,
production, sales were slow. As he analyzedOxford, Ohio.



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