How Solving a Common Problem Can Lead to Fame and Wealth

The late 19th century was a time of massive cultural,analyzed the product, sales potential and the virtual
commercial and lifestyle change in the United Statesabsence of competition, Gillette made an inspired
and Western Europe. Industrialization was in full swing.decision: he would sell the razors at a loss to
Railroads were fully formed and providing speedierencourage sales, use of the portable implement and
movement of people, goods and foodstuffs toaccelerate word of mouth about his amazing razor.
consumers and businesses. Men such as ThomasSales expanded exponentially almost immediately and
Edison, John D. Rockefeller, Andrew Carnegie and J.P.the Gillette Safety Razor became one of history's
Morgan were transforming commerce and innovation.most revered brand names. The term "loss leader" or
This was a golden age of consumer productlosing money on the first sale to cement subsequent
invention.The opportunity to innovate in the areas ofprofits was born.Gillette quickly realized that his real
personal hygiene, comfort and safety were beingbusiness was not selling the razors, but selling the
aggressively addressed for the first time in history. Theblades. Almost immediately he began to give the
evolvement of a mass consumer marketplace wasrazors away. To this day, purchasing a new Gillette
nascent. The confluence of this new mass market andshaving system includes a free or deeply discounted
a slew of new products to address perceived needsrazor, thus insuring years of consistent, highly profitable
created a unique confluence of opportunities.The dailyrepeat purchases of the blades. Product loyalty was
chore of a man shaving facial hair was just such aninsured.The term "planned obsolescence" classically fits
opportunity. Today, when viewing the pictures andproducts like Gillette blades. In the 1890's people threw
images of this age; we are amused by the highlyvirtually nothing away. Everything was used until the
stylized, gloriously cultivated facial hair seen on manyuseful life of a product was thoroughly exhausted. The
male faces. The clean-shaven face is rarely seen. Itconcept of a product being used and discarded in
would seem as if 1890's men were striving to growfavor of a replacement unit was novel. It also was key
works of individualized art on their faces.The reasonto the evolution of a dynamic consumer product
so many men cultivated beards, moustaches andmarket place. We owe much to King Gillette and the
goatees was the difficulty inherent, at the time, in thebusiness model he created. It serves us well to this
process of shaving. Water was not always readilyday.King Gillette was an unlikely capitalist. Even after
available to soften facial hair and lather soap. Warmhe had earned millions from his inventions he
water was even rarer. Most men, of even limitedhypocritically preached a strange anti-capitalist
means, used the barber to trim facial hair. Whenphilosophy. However, he possessed all of the essential
shaving ones own beard a sharp, steel straight razorcharacteristics so necessary to be a successful
was essential. Straight razors needed to be regularlyentrepreneur. He had vision, drive and courage. Failure
sharpened using a strop, and they had to be verydid not deter him. He sought and found a need. He
sharp. Many men cut and infected themselvesaddressed that need, driving down costs and prices to
performing this simple act of personal hygiene. Shavingmake his razors and blades affordable to the masses.
while travelling on a moving train was down rightHe provided a simple solution to a basic human
dangerous. The need to address this task was readyproblem: shaving.King Gillette's lesson for all striving
to be successfully commercialized.Into this gaping voidentrepreneurs is obvious. Innovation that addresses
stumbled a socialist utopian dreamer named Kingeveryday problems through simple product benefits will
Gillette. Gillette was considered an under achiever byalways be in demand. Look around your home, hobby
his family. His father was a successful innovator andor workplace. This is where you will find potentially
his mother wrote a famous cookbook, "The Whitelucrative and important commercial opportunities.For
House Cook Book", which remained in print for almostassistance or consultation on commercializing your
100 years. King Gillette had received several patentsopportunity or invention contact the author, Geoff
but failed in his efforts to commercialize any of them.Ficke, Duquesa Marketing, Inc. at or email Geoff Ficke
He earned his sustenance from work as a travellinghas been a serial entrepreneur for almost 50 years.
salesman. His failures embittered him and he becameAs a small boy, earning his spending money doing odd
immersed in socialism and preached a type ofjobs in the neighborhood, he learned the value of selling
anti-industrialism.This most unlikely of capitalists,himself, offering service and value for money.After
however, while working as a salesman for the Crownputting himself through the University of Kentucky (B.A.
Cork and Seal Company was encouraged by his bossBroadcast Journalism, 1969) and serving in the United
to continue to attempt to invent new products.States Marine Corp, Mr. Ficke commenced a career in
Specifically, Gillette was encouraged to invent productsthe cosmetic industry. After rising to National Sales
that required subsequent, regular replacementManager for Vidal Sassoon Hair Care at age 28, he
purchases. His passion became the development of athen launched a number of ventures, including Rubigo
shaving system that was safe, portable, efficient, costCosmetics, Parfums Pierre Wulff Paris, Le Bain
effective and required the buyer to replace theCouture and Fashion Fragrance.Geoff Ficke and his
implement on a regular basis.King Gillette took hisconsulting firm, Duquesa Marketing, Inc. ( has assisted
concept for a shaving device, which required anbusinesses large and small, domestic and international,
amalgam of metals and metallurgical technology, to theentrepreneurs, inventors and students in new product
Massachusetts Institute of Technology. Working withdevelopment, capital formation, licensing, marketing,
engineers at this honored school enabled Gillette tosales and business plans and successful
perfect the elements of the safety razor. His patentsimplementation of his customized strategies. He is a
indicate an appliance of elegant simplicity.GilletteSenior Fellow at the Page Center for Entrepreneurial
formed the American Safety Razor Company toStudies, Business School, Miami University, Oxford,
market his invention. Initially, owing to limited capital andOhio.
a high cost of production, sales were slow. As he